Find Out Just How Easy It Is to Refill Your Prescription at Smith Caldwell

Time, nowadays, is a commodity that most people do not have to spare. Refilling your prescriptions at your local pharmacy, Smith-Caldwell Drug Store, is easy, confidential, and can save you time.


The process is simple. Fill out an online form on our website or call us at 501-392-5470 to use the refill prescription line. This can be done from the comfort of your home 24 hours a day, 7 days a week. When you utilize prescription consolidation, the filling of all your prescriptions at one pharmacy, it makes refilling your prescriptions faster and easier. Learn about the process below and see why using one pharmacy, Smith-Caldwell Drug Store, is important for managing all your prescription needs.

The Refill Process

Refills can be requested in one of two ways: by filling out an online form or by calling us at 501-315-7700.

Online form

Visit our website to access the online refill request form. You will need the following information to use this form:

  • Your name
  • Your email address (optional)
  • Your telephone number
  • Your 7 digit refill number(s)
  • Your preference for pick up or delivery of the refilled prescriptions

Call us for refills

When you call us at 501-315-7700, press option 1 and enter the 7 digit prescription number to request a refill. This can be done 24 hours a day, 7 days a week. Durning business hours if you would prefer to speak to a staff member, just press zero instead of option 1.

Why You Should Use One Pharmacy

When you use one pharmacy for all of your prescription needs, you are much more likely to take your medication as prescribed and have less likelihood of drug interactions. Pharmacists can only check for drug interactions on the medications they know you are taking, information that will remain private to your provider and not shared not shared between pharmacies. When you use multiple pharmacies, a risk exists that the pharmacist will not be aware of some of your medications or health issues.

Using one community pharmacy is also more convenient. A local pharmacy, such as Smith-Caldwell Drug Store, allows for one-stop prescription filling. You might also be able to coordinate refills so that you are only making one trip to the pharmacy per month, both saving you time and lowering your risk of forgetting to fill a prescription or two.


What if your refill is not at Smith-Caldwell Drug Store?

In most cases, your prescription can still be filled at Smith-Caldwell Drug Store in one of two ways. Let us do all of the work for you—thats what we are here for.
Transfer your prescription to us
Prescriptions can be transferred by calling us at 501-315-7700 and giving us the following information:

  • The patient’s name
  • The pharmacy the prescription is being transferred from
  • The pharmacy’s phone number
  • The prescription refill number
  • The name of the prescription
  • Inform the pharmacist of which drugs are to be filled or which drugs are to be put on file for future filling.

Electronic prescribing

In some cases, a prescription cannot be legally transferred to another pharmacy, depending on state and federal laws. If that is the case, a new prescription can then be obtained from your doctor. One of the easiest ways your doctor can send a new prescription to our pharmacy is through electronic prescribing. When this happens, the doctor’s office sends the prescription electronically to the pharmacy’s computer system. This way of prescribing has been shown to save time and results in less prescribing errors.

If you would like more information on refilling your prescription at Smith-Caldwell Drug Store, please call us at 501-315-7700. Our knowledgeable staff is waiting to assist you with all your prescription needs.